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Performance Management in Humanitarian Logistics

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Produktnummer: 18bc933d47f47a4e3dbafdfb28bbbb03ac
Autor: Widera, Adam
Themengebiete: Action Research Balanced Scorecard Humanitarian Logistics Performance Measurement Simulation
Veröffentlichungsdatum: 25.08.2023
EAN: 9783832555771
Sprache: Englisch
Seitenzahl: 397
Produktart: Kartoniert / Broschiert
Verlag: Logos Berlin
Untertitel: Development of a Process-driven and IT-supported Performance Measurement System
Produktinformationen "Performance Management in Humanitarian Logistics"
Logistics and supply chain management are considered as the backbone of humanitarian operations, significantly influencing their performance. Consequently, it is not surprising that the academic community addressed performance measurement in humanitarian logistics early on and extensively. However, there exists a significant disparity between the academic findings on performance measurement and their practical implementation within humanitarian organizations. What factors contribute to this gap, and how can we bridge it? This book aims to provide a socio-technical solution through an action researchbased approach that designs and develops a process-driven and IT-supported performance management system for humanitarian logistics. By utilizing an iterative and participatory design methodology, an active involvement of humanitarian organizations in identifying and addressing their practitioner realities, needs, and objectives is ensured. The resulting performance management system has been designed, implemented, and evaluated within three distinct and representative humanitarian organizations. As a result, these research findings hold promise for enhancing the capabilities of humanitarian organizations to measure and manage logistics performance effectively.
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