Managing Industrial Services
Produktnummer:
18436c17dda90e4d65b32ff96428b8f25f
| Themengebiete: | Approaches to industrial services Service innovation Service strategy Servitization Smart services |
|---|---|
| Veröffentlichungsdatum: | 24.06.2021 |
| EAN: | 9783030727277 |
| Sprache: | Englisch |
| Seitenzahl: | 218 |
| Produktart: | Gebunden |
| Herausgeber: | Classen, Moritz Friedli, Thomas Osterrieder, Philipp |
| Verlag: | Springer International Publishing |
| Untertitel: | From Basics to the Emergence of Smart and Remote Services |
Produktinformationen "Managing Industrial Services"
The increasing importance of industrial services and rapid digitalization towards smart and remote services pose opportunities as well as challenges to the manufacturing sector. This book provides a holistic understanding of industrial service management and guides companies into building capabilities and management practices for smart and remote services. By combining insights from research and practice, it offers a unique perspective on the core and enabling activities of manufacturing companies for growth in the service business.In essence, the first part covers action-based research findings regarding service strategy, organizational design, service innovation, service sales, services operations, and customer relationship management together with insights into value networks. The second part introduces outstanding practices from leading manufacturing companies in industrial and smart services. The book concludes with a summary of key messages and recommendations to navigate the landscape of industrial and smart service management successfully.
Sie möchten lieber vor Ort einkaufen?
Sie haben Fragen zu diesem oder anderen Produkten oder möchten einfach gerne analog im Laden stöbern? Wir sind gerne für Sie da und beraten Sie auch telefonisch.
Juristische Fachbuchhandlung
Georg Blendl
Parcellistraße 5 (Maxburg)
8033 München
Montag - Freitag: 8:15 -18 Uhr
Samstags geschlossen