Information Systems Outsourcing
Produktnummer:
18e64093d0e2544b7a9f876128c174c06e
Themengebiete: | Business Process Outsourcing IT Governance IT Service Provider Offshoring Service Level Agreement Technology Outsourcing |
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Veröffentlichungsdatum: | 16.08.2016 |
EAN: | 9783662517574 |
Auflage: | 4 |
Sprache: | Englisch |
Seitenzahl: | 515 |
Produktart: | Kartoniert / Broschiert |
Herausgeber: | Dibbern, Jens Heinzl, Armin Hirschheim, Rudy |
Verlag: | Springer Berlin |
Untertitel: | Towards Sustainable Business Value |
Produktinformationen "Information Systems Outsourcing"
This book attempts to synthesize research that contributes to a better understanding of how to reach sustainable business value through information systems (IS) outsourcing. Important topics in this realm are how IS outsourcing can contribute to innovation, how it can be dynamically governed, how to cope with its increasing complexity through multi-vendor arrangements, how service quality standards can be met, how corporate social responsibility can be upheld and how to cope with increasing demands of internationalization and new sourcing models, such as crowdsourcing and platform-based cooperation. These issues are viewed from either the client or vendor perspective, or both. The book should be of interest to all academics and students in the fields of Information Systems, Management and Organization as well as corporate executives and professionals who seek a more profound analysis and understanding of the underlying factors and mechanisms of outsourcing.

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