An Education in Service Management
Barrow, David
| Autor: | Barrow, David |
|---|---|
| Veröffentlichungsdatum: | 07.12.2023 |
| EAN: | 9781787785618 |
| Sprache: | Englisch |
| Seitenzahl: | 278 |
| Produktart: | Gebunden |
| Verlag: | ITGP |
| Untertitel: | A guide to building a successful service management career and delivering organisational success |
Produktinformationen "An Education in Service Management"
An Education in Service Management - A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; ITSM roles vary from service desk analyst to chief technology officer or consultant; and As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.
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