After–sales Service of Engineering Industrial Assets
González-Prida Díaz, Vicente, Crespo Márquez, Adolfo
Produktnummer:
181f5b367a661b4cde8c360de498301160
| Autor: | Crespo Márquez, Adolfo González-Prida Díaz, Vicente |
|---|---|
| Themengebiete: | Aftersales Planning and Intergration After–sales Service of Complex Industrial Assets Engineering Economics Modern Management Tools Warranty Management Warranty Planning and Control quality control, reliability, safety and risk |
| Veröffentlichungsdatum: | 27.08.2016 |
| EAN: | 9783319346793 |
| Sprache: | Englisch |
| Seitenzahl: | 318 |
| Produktart: | Kartoniert / Broschiert |
| Verlag: | Springer International Publishing |
| Untertitel: | A Reference Framework for Warranty Management |
Produktinformationen "After–sales Service of Engineering Industrial Assets"
This book explores the practical implementation of an advanced after-sales management framework devoted to warranty management. The framework is intended for companies producing either standardized or customized products and such a management tool will facilitate organizational improvement and support innovative decision making processes for technical assistance in after-sales services.“After–sales Service of Engineering Industrial Assets” comprises a proposal for a warranty management framework, with an account of the different methods that can be used to improve decision making in the different stages of the after-sales service management process, and strategies for strengthening the structure and foundations of the framework. A review of the fundamental issues and current research topics in warranty management and after sales services is also provided, which is exemplified by a case study. This book is intended for postgraduates, researchers and engineers who are interested in after sales management, assets engineering and warranty management.
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